High Quality Printing Service
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Live production updates and tracking
Recieve Your Quote within 24 Hours
50
Live production updates and tracking
High Quality Printing Service
Recieve Your Quote within 24 Hours

Cookie Policy

Introduction

At Custom Planet Ltd we want to make sure that the website we operate looks as good as possible but also is easy for you to use. To help us to do this, our website uses cookies.

Cookies help us to assess how you use our website and also how we can improve our website. This means we have the information we need to regularly evaluate whether our website really meets your needs. Some of the cookies we use improve the functionality of our website, so if you choose to disable cookies on your browser, you might find that you can't access some aspects of our website, or that parts of the website don't function in the way that you might expect them to.

Please see the "How We Use Cookies" section above for more specific details about how we use cookies.

What Are Cookies?

A cookie is a small file of letters and numbers that we put on your computer if you agree. Cookies allow us to recognise that you have visited our website before and remember your preferences.

Cookies can help us to remember your website login so that you don't need to type it into the website every time you return, or to remember the goods that you have clicked to purchase on one page so that they are added to your basket.

Cookies also help us to collect information about the way you use our website which helps us to ensure any advertising that you see is relevant and useful to you.

How We Use Cookies

Our website uses 15 cookies. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us.

Our cookies do not store information which could be used to identify you personally, such as your contact details.

We use the following cookies:

Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/Performance Cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality Cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting Cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie NamePurpose
vscommerceA session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.
VSReferrerAn identifier that stores that website that referred you
VSCurrencyAn identifier that references the currency the prices are displayed in.
VSVatPricesAn identifier that references if prices are shown inclusive or exclusive of VAT.
VSCategoryGroupAn identifier that references the last top level category visited.
VSCourierIDAn identifier that references the courier the customer has selected.
VSCountryIDAn identifier that references the country the customer has selected.
VSWishlistIdAn identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
VSWishlistTokenAn identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
vs_loginSecure login token if the visitor selected for the website to remember them.
Google AnalyticsNon-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page
VSMultisiteIPRedirectedAn identifier that flags if we have automatically redirected the visitor to a more appropriate version of the site depending on their location
locale_prefixAn identifier used to keep a visitor on a specific version of the website.
vsaAn anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information.
vre_didAn anonymous identifier used to improve recommendations from the Visualsoft platform.

3rd Party Cookies

The information set out in "How We Use Cookies" relates to the cookies that we set on our website. In addition to these cookies, our website also uses third party cookies which are set by a domain other than our website.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Our website uses Third Party Cookies from the providers found in the table below, if you require further information about what those cookies are or how they are used, you should contact those providers directly.

3rd Party NameAdditional Information

Add This
Facebook
Pinterest
Google Plus
Twitter
You can choose to share content from our site with others via the social networks listed on the left, and so you may be sent cookies from these websites.
Trust Pilot

Our customers are able to review our service via Trustpilot, an online consumer watchdog portal, and to facilitate this Trustpilot may send you cookies.

eKomiOur customers are able to review our service via eKomi, a provider of intelligent feedback systems, and to facilitate this eKomi may send you cookies.
Who's OnOur site enables visitors to request and participate in online chats with our customer services team, and cookies may be sent to you to enable this functionality by Who’s On – an independent software company that provides live chat and visitor interaction solutions for business websites.
Google
Bing
Criteo Remarketing
We utilise the online advertising services of the third party companies listed on the left, and each of their sites use may set cookies to help identify which adverts are clicked on/interacted with.
Predictive IntentPredictive Intent provides us with analytics data on the performance of our site (such as how frequently pages are visited, number of visitors, etc.) and it uses cookies to help deliver this service.
OmnitureOmniture provides us with analytics data on the performance of our site (such as how frequently pages are visited, number of visitors, etc.) and it uses cookies to help deliver this service.
Lead ForensicsLead Forensics provides us with analytics data on the performance of our site (such as how frequently pages are visited, number of visitors, etc.) and it uses cookies to help deliver this service.
Affiliate Future
Affiliate People
Affiliate Window
Affilinet
Belboon
Buy.at
Comission Junction
Coull Video Performance Network
Direct Agents Performance Network
Doubleclick
Epic Advertising
Euroads
FusePump Feeds & Affiliate Tools
GDM Digital
Google Affiliate Network
Health Affiliate Network
Ignite Bingo
Impact Radius
Income Access
Intela
LinkShare UK
Monetise - The UK CPA Network
MyThings
Netfillia Uk
Netklix
OMGPM.com OMG Network
Omnicon Affiliates & Digital Parnerships
Paid On Results
Pricerunner
Silvertap
Smart Quotes
Submission Technology Pay by Performance Marketing
The Affiliate Gateway
The Slice Network
TradeDoubler
TradeTracker UK
WOW TRK
Webgains
Zanox
We utilise the affiliate marketing services of the third party companies listed on the left, and each of their sites use may set cookies to help record the performance of the affiliate services provided.

How Do I Block Cookies?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Precisely how cookies are blocked will depend upon the browser that you use. If you would like further information please contact us.

What Will Happen If I Disable Cookies?

If you choose to disable access to cookies on your browser you will not be able to login, register or purchase from this website.

Information on how to disable cookies in popular web browsers can be found below:

 PC InstructionsMAC Instructions
Firefox 13 and newer
 At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click 'Options'
Then select the 'Privacy' icon
Set the 'Use custom settings for history' in the 'Firefox will' dropdown
Untick 'Accept cookies from sites' to disable cookies

Firefox 13 and newer
At the top of the Firefox window, click on the Firefox button and then click 'Options'
Then select the 'Privacy' icon
Set the 'Use custom settings for history' in the 'Firefox will' dropdown
Untick 'Accept cookies from sites'


Google Chrome
Click on the tool icon at the top right of your browser window and select 'Settings'
Click the 'Show advanced settings' link, locate the 'Privacy' section, and select the 'Content settings' button
Now select 'Block sites from setting any data'


Google Chrome
Click on 'Tools' at the top of your browser window and select 'Options'
Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
Now select 'Block sites from setting any data'


Internet Explorer
Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Privacy' tab
Under 'Settings' move the slider to the top to block all cookies


Internet Explorer N/A
Microsoft Edge
Click on the three-dot 'More' icon in the top right then select 'Settings' from the menu
Scroll down to the bottom of the settings menu and click 'View Advanced Settings'
Under the 'Cookies' field press the dropdown arrow and select 'Block All Cookies'


Microsoft Edge
N/A


Safari
N/A


Safari
Click on 'Safari' at the top of your browser window and select the 'Preferences' option
Click on 'Security' then choose 'Accept cookies'
Select the 'Never' option


Opera
Click on the Opera icon in the top left of the window
Select 'Settings' and choose 'Quick Preferences'
Uncheck 'Enable Cookies'


Opera
Click on the Opera icon in the top left of the window
Select 'Settings' and choose 'Quick Preferences'
Uncheck 'Enable Cookies'


our brands_
We only use premium products that we know offer excellent printability and customisation options.
our reviews_
Custom Planet provided amazing service and were very efficient - the products were of very good quality a and we were very impressed.
Natasha Travers
Endemol Ltd
Friendly, efficient and industrious team. Superb work and final products! Couldn’t have wished for a better company to work with. Excellent!
Nicole Locher
Lochers
Nothing is ever too much trouble for Custom Planet. Quick to quote and fast turnaround when needed! Definitely one of the better companies to work with and most excellent communication throughout the jobs!
Lexi Gatte
Simoney
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Registered Office: Registration Number 6722046 VAT no. 928 4537 94

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